If you would like to contact us and have an existing policy or are considering a new policy, please choose the relevant Business:
We would like you to tell us your experience in dealing with us.
We really value our customers telling us how we did; it’s always acted upon and used to improve what we do. Whether this is something we could have done better or even just to say thanks we would love to hear from you.
Report a Claim
To report a claim call us on 0344 8409500
To talk to us about an existing claim call us on 0344 8409514
Tell Us About a Complaint
We understand that sometimes things don’t always go to plan but we want to do all we can to resolve any queries or questions. Feedback is important to us; it helps us to be better. If you would like to talk to us about any concerns, please call and speak to our dedicated resolution team.
- If your complaint relates to your insurance policy please contact us on 03447765725 or email Complaints@SBISL.co.uk
- If your complaint relates to a claim on your policy please contact us on 03448409517 or email email@example.com
You can view our Complaints Procedure here.